Common Queries Answered
Frequently Asked Questions
All our seat cover products are custom made to order to ensure a perfect fit, this means that each order will take about 2 to 4 weeks depending on time of year. Christmas orders take about 4 weeks due to influx of orders.
In order to provide a guarantee for fitment, you must upload photos of your seats within 48 hours of making you order so that we can review and make any changes that are necessary. Failure to do so means a return and exchange due to ordering the wrong item will be an additional charge.
Since all our seat covers are custom made to order, there are no refunds or exchanges unless there is a manufacturing defect in your seat cover or accessory. We simply ask that you send us photos so that we can asses the defect and issue a partial refund or exchange accordingly.
All our seat covers are made and shipped from warehouses in the west coast of the United States and Canada.
Simply use the contact form on this page and we can change your address for you. Please let us know as soon as possible as we cannot change the address once the product has been shipped. If are on the move or you are not sure what your address will be at the time the product ships, please contact us and we can contact you when the product is about to ship to get your updated address.
Once the item ships, we will email you a tracking number and you can track the shipment progress from there.
At the moment we only ship to the USA and Canada. However, please note not all products can ship to Canada. Please use the “ship to country” filter on the products page to see which products we can ship to Canada. Alternatively please contact us if you are based in Canada and need a specific seat cover and we may be able to arrange it for an additional fee.
Yes, our seat covers are compatible with heated seats but please note that for Air-Conditioned seats, the seat cover will block the airflow due to the opaque nature of the product, however they will still cool down the seat cover so you will notice the cooling effect still working.
Yes you will be able to use cupholders, fold-down armrests, and seat controls. We do not block these. In some cases some side lumbar levers may be covered over but please mention this to us and we can try to accommodate those controls. Also, photos will always help!
Yes they are! All our seat covers will have a hidden cutout, or will have a special stitching designed to rip easily if the airbag were to deploy. All our seat covers have been tested with real airbags to ensure they work properly in the case of an accident. Please contact us for additional information if required.
Most of our products can be hand washed with warm water and light soap. In some cases you can place them in a washing machine but please contact us to confirm if they are ok to place in a washing machine. Sheepskin is not recommended to be washed, instead you can purchase a specially made sheepskin cleaning product such as Moneysworth Cleaning Conditioner.
Get in Touch With Us
If you have any questions, don’t hesitate to contact us using the form below or call us. We are open Monday to Friday from 9am to 5pm Pacific Time.
If you have any questions, don’t hesitate to contact us using the form below, call us, or view our FAQ section for a quick answer.